Ticket Terms & Conditions

TERMS & CONDITIONS OF TICKET PURCHASE
1. A booking fee is added to each individual festival ticket.
2. Purchased tickets cannot be refunded under any circumstances.
3. No re-selling of tickets is permitted, tickets are sent close to the event.
4. All under 17’s must be accompanied by an adult over 21yrs, who may accompany a maximum of 3 children or youths. Unaccompanied children/youths will not be permitted entry.
5. Proof of age may be requested at the point of entry and at the bars.The Challenge 25 campaign is applied so please bring ID if you are lucky enough to be mistaken for someone under 25yrs old.
6. The festival reserves the right to add, withdraw or substitute artists, and to vary the advertised programme and timings without being liable to pay compensation.
7. The festival will refuse admission or eject a ticket holder for unreasonable or dangerous behaviour.
8. The campsite is open from Thursday 6th July 2017 12 noon until Sunday 8th July at 6pm. A separate pass for Thursday camping must be obtained to enter the site before 10am Friday 7th July and accompany a full weekend ticket.
9. The festival site/arena will be open from 4pm on Thursday 6th July 2017, and the campsite close at 6.00pm Sunday 8th July 2017.
10. Camping is included in the weekend ticket price. Day tickets do not include camping. A separate area is provided for Campervans / Live-in vehicles and a ticket for a pitch must be purchased at £45.
11. All vehicles parked at owner’s own risk. Car parking ticket must be purchased at £10 and the pass clearly displayed in the windscreen.
12. No animals (except guide dogs) are permitted into the festival site.
13. No glass (bottles, jars etc) will be allowed into the festival site, any found on entry will be confiscated.
14. No unauthorised open fires or barbecues are permitted anywhere on the festival site, only controllable gas rings may be used.
15. Photographic, video or audio reproduction of artists is prohibited.
16. Ticket holders consent to inclusion in official photographic, visual and audio promotion / recording of the festival.
17. Fireworks, smoke canisters, and other similar articles are not permitted within the festival site.
18. No illegal substances may be brought into the festival site.
19. No independent sound systems are permitted.
20. No weapons are permitted.
21. Ticket holders may be subject to being searched on entry, before and during the event.
22. Exposure to loud music may cause damage to hearing, please bring ear defenders / plugs if you require them.
23. No traders of any type to sell on site without permission of the organisers.
24. Alcohol: Each person over 18yrs will be allowed to enter with an amount of alcohol deemed by the organisers to be for personal consumption only. Each person must bring in their own alcohol NO GLASS! Alcohol must be brought onto the site on first entry – after wrist-banding no individual will be permitted to bring alcohol onto the site, bring it in on first entry. Alcohol is not allowed to be taken into the arena, only the campsite, please check our website for amounts deemed suitable.
25. Legal highs are not permitted on site, including inhalant gasses and the canisters and implements used to inhale them.
26. It is hoped that attendees will be responsible for cleaning their own campsite area, and if approached by Green Stewards, will comply with their request to clear up any rubbish.
27. Final rules to be agreed in conjunction with Licensing committee, police and event organisers.